REFUND, SHIPPING & DELIVERY

At Bhartiyadukaan.com, we combine efficient shipping services to enhance the shopping experience for all our customers. Our services include thorough inspection of the products, top quality packaging, insurance for the packages, fast & on-time delivery and timely communication at each stage of the shipping process.

We believe that shipping is an integral part of an online shopping experience. After purchasing merchandise online, the main question that comes to your mind is “When will I receive my order?”

At Bhartiyadukaan.com , we are committed to ensure that the products you purchase are delivery in an Organised and timely manner. Each order received is processed within 1-2 business days and you will be intimated along each step of the way i.e. when the order is placed, processed, shipped and delivered.

A tracking link will be shared with the customer once the order is in transit. Order will then reach it's destination within 4-6 business days.

We are partners with the top most courier and logistics service providers in the country and want to ensure that you receive your order on-time and safely.

In case you have any questions in regards to order delivery, you can contact us and we will resolve all your problems right away.

We want you to be happy with your purchase. If you have any concerns, please contact us with your order id (found on the email receipt), within 14 days of accepting delivery and we will work with you to make it right!

Please keep in mind when returning items there is a shipping fee of Rs 85 and return shipping fee of Rs. 85 that has to be borne by the customer, by purchasing from our website, You agree to pay this fee for any return for any reason.

Product Quality issues: In the case of issues related to misprinting or damaged or defective items sent to the customer, it must be communicated to us within 14 days upon the delivery of the product.

For items lost in shipment, claims, if any, must be communicated not later than 14 days after the estimated delivery date.

Broken products received: In the case of fragile products like Mugs and Framed posters, all issues have to be raised within 14 days from the date of delivery of the product.

In order to raise a replacement request, send us pictures of the broken product along with the original packaging in which the product was received, showing the shipping label and the customer details on it clearly for verification.

Exchanges: We understand that your apparel might not be the perfect fit on the first try. Our exchange policy lasts 15 days. Rs 150/- charge will be applied to all exchange requests as both tasks of return pick up as well as reshipping have to be performed by our shipping team.

In case of Returns, Customer is given 7 Days To Return the Product.Within 7 Days , He/She have to Sent us a mail on officialbhartiyadukaan@gmail.com.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.